World-renowned audio brand Sonos has, for a change, admitted to having made mistakes again in some areas. This time, however, the mistake was very much helpful in tuning the speakers to a better-quality sound. Users have recently experienced an entirely new dimension to Sonos speakers' sound via software updates and tuning changes that were brought through.

Sonos Speaker

What's New With This Update?

Just recently, a major one had been released on the speakers' firmware by Sonos. This mainly refines the treble, mid-range, and bass tonal balance of the speaker. Many customers had earlier complained that the quality of the sound was fairly high or not balanced in certain models. It tooks care of that issue.

Customer Feedback: Sound Crystal and Lively

Users who earlier complained of clarity and balance in hearing some tracks now say that the sounds are "live".

With Era 100 and Era 300, the differences in sounds are felt a bit more.

What Does Sonos Say About This?

Patrick Spence, CEO said, "We heard from people that some changes did not yield the results expected but, on the other hand, we could offer better-sounding equipment based on the correction we made thanks to customer feedback. Those mistakes became a way for us to learn".

Sonos Speaker

What Lies Ahead

It assures that it will be more customer-centered from now on with great service; user feedback will be the main influence for both software and hardware updates. In line with this new trend, It is already working out a number of new features to be implemented on the sound setup of their speakers for the customers' customization.

This speaker has demonstrated that, wherever errors are, there can be getting them right with subsequent willingness from the company to learn and accept customer feedback. Today, not only is Sonos a mature technology in the sound aspect, but it is also a mature one in sound terms. This, indeed, will bring much happiness among audiophiles.

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