PUMA Connects to Cloud Telephony with Microsoft Teams: Modern Communications Race Begins; Read to Know More

PUMA is modernized and ready for the cloud. Globally known as a sporting goods company, PUMA is now into cloud-based telephony with Microsoft Teams. It is more than just a technology upgrade. Indeed, it's a significant and bold step toward improved efficiency, flexibility, and reduced costs within the workplace.

What Does Microsoft Teams Mean in The Communication System of PUMA?

It has now opened itself to cloud telephony for its old telephony solutions instead of subscribing to an antiquated office telephony system. This means that all employees, regardless of their location, can connect, call, and receive calls using just one chat-enabled platform—with video capabilities. This makes operations simpler and promotes coordination between office and remote employees.

What Is The Importance of Cloud Telephony?

This refers to the general technology that enables making or receiving voice calls over the internet rather than requiring such appliances as a traditional PBX or even a physical telephone system. Moreover, a cloud telephony system is scalable, less maintenance-heavy, and thus extremely effective for such situations under remote working conditions.

Using Microsoft Teams in cloud telephony, the communication system is sharper and even more integrative. Advantages include number portability, global reach, and intelligent call routing.

PUMA's Intention And Technology Action

Because of the above reasons, PUMA is always up to date in terms of technology, as saving time for employees, transparency of use of technology, and reduced IT costs have been achieved from that telephony solution. With the integration of various business tools such as Outlook, OneDrive, and SharePoint, among others, with Teams, collaboration will run more smoothly.

Employee Experience

Quite a few employees who have talked to the company have said that it gets communication via Microsoft Teams much easier and faster. Internal calls or contact with outside clients have become much simpler than before.

This is new as it points to strides that it has made in modern cloud telephony, as this is increasingly becoming a part and parcel of not only huge corporations but also organizations of every scale. The successful melding of this brand with Microsoft Teams will inspire many more brands to improve their communication systems further into technology in the days to come.