However, this time Apple has made a very big announcement for customers expecting either a free service or replacement because it has ended the audio service program for the original AirPods Pro, along with the iPhone 12 and iPhone 12 Pro.
The Services Mentioned Above Were Ended
Apple however had started the sound complaint replacement program for AirPods Pro in the year 2020 where users went on to complain about the abnormal crackling sound while using their earbuds, dysfunctional noise cancellations, as well as a distorted audio that made the most benefit of the proposed free replacements to increase the popularization of the scheme but got terminated as it finally finished it off officially.
However, No Sound Issue was then announced in 2021 for the users of iPhones 12 and 12 Pro, which is, ultimately, its counterpart. Some of the handsets, but not the others, somehow wouldn't produce sound during calls, either from the receiver or from the loudspeakers. It fell silent as well.
What Made Them Just Pull The Plug?
Apple keeps live these type of service programs a little longer from two to three years; after that, it simply assumes that most affected devices would have gone via repairs.
AirPods Pro is gone up with the iPhone series of 12. So then, it's not Google but Apple itself, which declared that the repair or replacement programs will no longer be valid.
How Do Users Get Away Now?
There: audio-related problems are not going to make either of AirPods Pro or iPhone 12 owners eligible for any kind of free service. Then again, it is upon the users to decide whether or not to have it repaired from Service, or upgrade which would sure resolve any issues at a cost.
All services provided will be standard as per each fully warranted device. To start off, check your device's warranty status.
Apple User Feedback
According to many users, thereby shutting down the program , it deprives older AirPods Pros and iPhone 12 users of entitlements; in the opinion of some experts, "It has kind of bestowed fair support by continuous software updates and repair programs."
Indeed, it is generally part of the timelines typical with Apple; however, this does make clear that not even a technological product can have endless support-cycles. The time has now come to begin examining these, older devices now in preparation of some upgrades to newer ones, with even better audio experiences.
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