Customers were complaining about compulsory accessories at the T-Mobile Store upon buying the Apple iPhone 17 Pro. The enormous affair has erupted for the mobile carrier called T-Mobile in America. It is alleged by the customers that for an iPhone 17 Pro sale to be processed, one is required to buy a pre-designated accessory. To this end, infuriated customers have gone viral with their complaints on social media.
As an iPhone 17 Pro buyer for many years from T-Mobile, he testified: when he went into the store to buy the phone, the sales representative told him he had to purchase another accessory, an expensive one costing $60-whether a screen protector or a case; otherwise, no phone would be sold. That mandatory stipulation raised many eyebrows.
Why Is This Compulsory for Apple's iPhone 17 Pro?
According to some reports, under pressure to conform to those sales targets, certain T-Mobile retailers would instill such requirements for the purchase of accessories. Those requirements are not stated in any corporate policy of T-Mobile or Apple, but apparently, a local store manager would dictate otherwise to the customers.
Customer Feedbacks
Many forums and customer reviews stated that it violates consumer rights. A lot of them reported being forced to buy accessories, while others just bought their phones from a different retailer.
What Do You Do If You Find Yourself in Such A Situation?
File complaints to T-Mobile customer service.
Order from the official T-Mobile website or app.
Purchase from the Apple Store or authorized retailers where such pressure does not exist.
Spread the word on social media about your experience, so as to educate other customers.
Excitement surrounds the iPhone 17 Pro launch, graced by controversies. Hence, consumer protection is crucial in the sale/purchase of a mobile phone. Stand for your rights in case you are subjected to sales-bundled accessories while purchasing a phone at T-Mobile.
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